Privacy

Who are we

Our website address is: http://www.hotel-chao.nl.

We respect your privacy and only process your personal data for the purpose for which you have provided them and in accordance with the Personal Data Protection Act and the Telecommunications Act.

Every time you visit our website, our web server automatically recognizes your IP address.

If you visit our website we will keep this information:
1. Your name, your IP and e-mail address when you visit our website, and log in with an account.
2. Your name, email address, address, telephone number if you send an email to us and let us know
3. Your e-mail address, if you inform us of this.
4. Your e-mail address when you post a review on our site.
5. The domain name of other sites that you have consulted to go to our site.
6. All information regarding the pages you have visited on our site.
7. All information that you have provided to us voluntarily. (for example, orders and / or site registration, contact form, email)
8. Your telephone number if you call us without number blocking
9 Your telephone number when you approach us via Watsapp or other messenger

The information you provide to us is only used internally and is not passed on or sold to other organizations for commercial purposes.
What personal information we collect and why we collect it

Reactions

When visitors leave comments on the site, we collect the data shown in the response form, the IP address of the visitor and the browser user agent to help detect spam.

An anonymous string, created on the basis of your e-mail address (this is also called a hash) can be sent to the Gravatar service if you use it. The privacy policy page can be found here: https://automattic.com/privacy/. After your comment is approved, your profile photo will be publicly visible in the context of your comments.

Cookies

When you leave a comment on our site, you can indicate whether we can store your name, your e-mail address and website in a cookie. We do this for your convenience so that you do not need to re-enter this information for a new response. These cookies are valid for one year.

If you have an account and you log in to this site, we store a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal information and will be deleted as soon as you close your browser.

Once you log in, we will save some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and cookies for screen display options 1 year. If you select “Remember me”, your login will be saved for 2 weeks. Once you log out of your account, login cookies are removed.

When you change or publish a message, an additional cookie is stored by your browser. This cookie does not contain personal data and only contains the post ID of the article that you have edited. This cookie expired after a day.
Embedded content from other websites

Messages on this site may contain embedded (embedded) content (for example, videos, images, messages, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited this other website.

These websites may collect data about you, use cookies, embed third party tracking and monitor your interaction with this embedded content, including the interaction with embedded content if you have an account and are logged into that website.

Media

If you are a registered user and upload images to the site, you should avoid uploading images containing EXIF GPS location data. Visitors to the website can download the images from the website and view the location data.
Contact forms

If you send us an email via the contact form, we will store your email address for 6 months. We use this email address only for answering your questions or for bouncing or canceling your appointment.

Google Analytics

This website uses Google Analytics, which is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about Your use of the website (including Your IP address) is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to offer other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally obliged to do so, or if these third parties process the information on behalf of Google. Google will not combine your IP address with other data held by Google. You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out that in that case you may not be able to use all the features of this website. By using this website you consent to the use of this information.

The data collected by Google will be removed from the Google servers 14 months after you visit our site. Every time you visit our site, the data will be extended by 14 months
Embedded content from other websites

How long we save your data

When you leave a comment, that reaction and the metadata of that reaction are kept forever. In this way we can automatically recognize and approve follow-up reactions instead of moderating them.

For users who registered on our website (if applicable), we also store personal information in their user profile. All users can view, change or delete their personal information at any time (the username can not be changed). Website administrators can also view and change this information.
What rights you have about your data

If you have an account on this site or you have left comments, you can request an export file of your personal information that we have from you, including all details you have provided us. You can also request that we delete all personal information we have about you. This does not contain any data that we are required to keep for administrative, legal or security purposes.

Where we send your data

Responses from visitors can be guided through an automated spam detection service.

Contact information

Hotel CHAO
Oude Pijlsweerdstraat 72
3513 GL Utrecht
+31) 30 234 2849

How we secure your data

We have implemented the necessary security measures to prevent the loss, unauthorized use or modification of information that we receive on our site.

These safety measures are:

1. On the page where you provide personal data, a secured connection is used.
2. Passwords are always stored encrypted.
3. The sending of personal data by e-mail is done via a secure connection.
4. We take technical and organizational measures to prevent data loss or unlawful processing (such as attacks). We therefore guarantee an appropriate level of security and periodically test our site to see if this security is still sufficient.
5. All systems in which (sensitive) personal data are processed are equipped with antivirus software and the latest security-related patches and updates of all other important software, as issued by the suppliers of this software

Which data breach procedures we have implemented

E-mail: info@autoriteitpersoonsgegevens.nl
Telephone: +31 70 888 8500